Call NHS 111 if you need medical help or advice but it's not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need. It is available 24/7.
Call 999 if someone is seriously ill or injured and their life is at risk.
Visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury (cuts, sprains or rashes) and it can't wait until your GP surgery is open.
Ask your local pharmacist for advice – your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats.
Make an appointment with your GP if you are feeling unwell and it is not an emergency.
We offer the following services:-
Accessible Information Standard
The surgery staff are here to help provide any information in an 'accessible' way for all patients by identifying patient or carer information and communication needs (whether caused by disability, impairment or sensory loss) eg. access to LARGE print information leaflets or correspondence.
Ambulatory Blood Pressure Monitoring (ABPM)
Ambulatory Blood Pressure Monitoring (ABPM) is a useful way of monitoring blood pressure and helping patients with their BP control much more effectively than taking one-off BP readings in the surgery. The device is fitted by our practice nurses and then removed. 24 hours later. Recordings made during the 24 hour period is then analysed and your GP will be able to decide on best management. If you have any concerns over your BP please contact the surgery and one of our receptionists will be able to put you in the doctor’s diary to see if you could benefit from a fitting.
Antenatal Clinic with midwife
Allergy and Anaphylaxis
Nipa Patel, clinical pharmacist, leads on the annual review of all patients with allergy or history of anaphylaxis although appointments can be made with all practice nurses.
All asthmatics are contacted annually and invited to submit an 'athma review' form on-line or attend in person for a practice nurse appointment. A personalised asthma management plan can then be generated. Nipa Patel, clinical pharmacist, is our respiratory care lead.
We offer 8 appointments a week for 24 hour BP machine fittings (ABPM) and HCA appointments every day of the week for one off readings.
We invite all patients who are registered as carers for a yearly health check-up with a practice nurse and review any support that we can offer. Suzie Zand is our 'CARER CHAMPION' and offers dedicated pre-bookable carer support consultations.
Child Development Clinics
Babies that are 8 weeks old are routinely offered a developmental check with a GP ideally just prior to their first vaccination appointment with the practice nurse for parent's convenience.
All patients with COPD are invited in October to attend for an annual COPD review clinic with a practice nurse during which flu vaccines can also be given. Nipa Patel, clinical pharmacist, is our respiratory care lead.
Coronary Heart Disease Clinic
We invite patients with CHD for annual reviews in the month of their birthday with the practice nurse.
We offer an in-house Denosunab injection service for all eligible patients for osteoporosis protection and prevention.
DVT (deep vein thrombosis) near patient testing
We offer near patient testing for DVT (D-Dimer) in conjunction with clinical review by a GP.
We invite patients for annual reviews in the month of their birthday with either the practice nurse (lead Sister Clare Fluker) or Dr Gil Rivas (GP lead) and encourage all diabetics to have interim reviews of all diabetics every 6 months. Insulin can be initiated at the surgery and written diabetes management plans provided.
All patients that have pre-diabetics or have had gestational diabetes are also invited for annual reviews with practice nurses for monitoring and lifestyle advice.
Driving - HGV - and other Medicals
These private medicals (including eye tests) are arranged on request. Please e-mail or call the surgery further information. Click here for details of charges for these and other non-NHS services.
We undertake ear wax removal using irrigation.
Extended Access appointments
These are offered in the evenings and weekends at the Woking Community Hospital and are booked through reception - click here for more information
Face to face consultations
All clinical staff and the carer lead offers face to face consultations which are either pre-booked or on the day and are available to book on-line, by phone or in person via reception. Surgery 'extended hours' is available for pre-booked appointments only.
Family Planning and smears
All the doctors and nurses provide family planning advice and nurses undertake smears throughout the week. We would ask you to phone to make a 'double appointment' for a smear with the nurse ONLY after receiving your invitation as samples will not be processed by the laboratory if requested early (in line with National Screening Guidelines). Contraceptive implants are fitted by Sister Sue Carr during the week by special arrangement and coils are being fitted by Dr Roopinder Braar at Sunny Meed.
Flu , Pneumococcal and Shingles Vaccination
Influenza and pneumococcal vaccinations are particularly recommended for patients with heart, lung or kidney disease, diabetes and residents of nursing homes and rest homes. Children aged 2, 3 and 4 are also being offered the nasal seasonal flu vaccine. Shingles vaccine is offered in line with NHS guidelines.
Please contact the reception staff in September or October for details of the vaccination dates and to make an appointment. If you are unable to attend the surgery, a home visit can be arranged for you. Saturday clinics are offered for both adults and paediatric flu vaccination in October.
General Treatment Room Procedures including phlebotomy
General nurse procedures are available daily by appointment.
Interpreter and Translator Service
All staff have access to a phone interpreter and translator service for clinical or administrative queries.
We invite all patients on our learning disability register for a yearly check-up.
Medication Reconciliation and Review
Nipa Patel, clinical pharmacist at Sunny Meed, offers a medicine reconciliation and review service for all patients to improve safety and understanding around prescribed and over the counter medications.
We invite all patients to attend for annual review to discuss general wellbeing and undertake a healthcheck. Patients can self-referral to the Surrey IAPT services directly.
Dr Rankin carries out minor surgery procedures by appointment and has liquid nitrogen clinics('freezing' clinic) weekly. He also undertakes joint injections.
New Patient Health Checks
These are available for all patients registering.
Patients Between 40-74 Years of Age or Recently Retired
NHS health checks are provided on a 5 yearly basis for patients in this age group who not currently on a chronic illness register or more frequently if specific health concerns arise.
Patients Over 75 Years of Age
A yearly health check-up for the over 75’s can be arranged by appointment with any of the practice nurses. All patients aged 75 years and over are also informed of their named GP who is responsible for coordinating their care. Both Holly, Health Care Assistant, and Dr Sara Gil Rivas can advise on services available to Older Adults in the locality.
These are available to book on-line, by phone or in person via reception with all GPs, Nipa Patel, clinical pharmacist and Sister Clare Fluker.
These can be booked directly from reception or by a clinical member of the team and are a fast and efficient way of accessing appropriate musculoskeletal assessment and advice.
We offer a range of private services in addition to a travel clinic to patients not registered as NHS patients. Click here for details of charges.
The clinicians will make referrals to both NHS and Private secondary care services. Choice of hospital and provider is offered to all patients referred in the NHS using the NHS e-Referral Service. Please inform the referring clinician of any preferences when being referred to local services.
Sexual health screening
We encourage all under 25 years olds to self-test for sexually transmitted diseases (chlamydia and gonorrhoea) using the 'grab a bag' kits that can be collected from surgery 'rest rooms' or by requesting one from a member of the team.
Travel Immunisations & Vaccinations
Please complete a travel questionnaire for review by the practice nurse prior to your appointment (ideally at least six weeks in advance of your holiday) to ensure adequate cover if vaccinations are required. A charge will be made for certain immunisations and vaccinations which are not covered by the NHS. Click here for more information. The surgery is an authorised yellow fever centre.
The surgery is host to an ultrasound service available on Tuesdays for patients who are referred by a GP.
All patients can directly book for GP video consultations using the 'LIVI App'.
Warfarin (INR) Clinic
Our practice pharmacist Nipa Patel is trained to initiate and monitor patients on warfarin. Holly our HCA also undertakes INR monitoring. Near patient (finger-prick blood) testing enables an immediate result to be generated so dose adjustments if necessary can be made without delay and a follow up appointment arranged.
Well Woman/Man Clinics
Although we do not run dedicated well woman/man clinics we actively promote patient well being and are happy for all patients to arrange review with a practice nurse to discuss health promotion or answer specific health concerns. This service runs alongside NHS Health checks offered to all patients aged 40-74 years.
Our 'direct dial to GP service' and video consultations offer a fast and convenient service for the working population as does our extended hour clinics (evenings and weekends). We also ensure that our website is kept up to date with information, advice and links to enable those who do work access to services at any time of day or night.
We offer a private travel advice and travel vaccine service to individuals who are not registered with us - if you would like more information please contact us via:
email : firstname.lastname@example.org
or phone: 01483 766699
For registered patients we encourage you to submit the travel VACCINATION/ ANTI-MALARIA questionnaire below or complete one at reception so that the practice nurse can review your travel plans and best discuss your travel requirements at your appointment.
There is further information about countries and vaccinations required on the links below.
It is important to seek advice about travel requirements as early as possible - ideally at least 6 weeks before you travel - some vaccines may have to be ordered and may not provide protection straight away.
Letters to cover travelling abroad with prescribed medication are available from reception
Travel Health VACCINATION/ANTI-MALARIAL Questionnaire
To help us offer the appropriate advice, please fill out the travel questionnaire before booking with the nurse.
Upon completion please email it to email@example.com or drop it in to reception.
The practice nurse will then contact you with advice about what is required.
ONE form per person travelling
If you need to contact us directly with an enquiry please email: firstname.lastname@example.org
If you are travelling to Europe the EU has published useful information for travellers on the European Union website.
INFECTION OUTBREAKS ABROAD:
We offer all HGV medicals and other DRIVING medicals with doctors.
phone 01483 766699
CHARGE: £120 (INCLUDING EYE CHECK)
please note - registered Veterans receive a 10% reduction on this fee
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability. Notices in the waiting room display current non-NHS services and fees.
We are happy to provide medical input for staff flu vaccination programmes if required. Please contact Filippa Dilena, practice manager for further information.
We are unable to provide chicken pox vaccination for any patient due to national contractural reasons.
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