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 Welcome to SUNNY MEED Surgery 

INTRODUCTION

We are an established general practice whose main site is 5 minutes walk away from Woking Station and have an ethos of 'putting patients first'. We offer access to video consultations and evening and weekend appointments as well as direct booking to physio.

We welcome all new registrations and the whole team is here to provide the best care we can for you and your family. 

we are here to  help

MAIN SURGERY SITE:

Sunny Meed - 15-17 Heathside Road, Woking GU22 7EY (Core opening: Mon-Fri 08.00-18.30hr)

BRANCH SURGERIES:

Goldsworth Park - Denton Way, Woking GU21 3LQ (Mon-Tues 08.00-18.30 & Wed-Fri 08.00-13.30hr)

Greenfield - 177 High Street, Woking GU22 9JH (Mon-Fri 08.00-18.30hr)


CONVENIENCE:

We hope that our direct phone access to doctor system provides a more convenient and effective way for all patients to get the medical advice they need quickly and is supported by face to face and video consultations.


We apologise if you have had difficulty getting through on the phone recently - we are in the process of recruiting and training more receptionists to ensure that this situation is resolved as quickly as possible.

Many thanks for your patience.

Please feel free to email us if it is more convenient.


CORONAVIRUS

Latest government information and advice click HERE

If you have any respiratory symptoms such as cough, fever, shortness of breath or cold like symptoms please:

  • check 111 online or call NHS 111 to get clinical advice
  • stay indoors and avoid contact with other people as you would with the flu

Please do NOT ATEND THE SURGERY for any reason if you have any respiratory symptoms even if these symptoms are mild.

Phone consultations are available for doctors and nurses and prescriptions are all sent electronically direct to your chemist. Only patients prebooked for appointments should attend the surgery.

Woking borough council help and support click HERE 

Community Helpline number: 0300 200 1008

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SAFEGUARDING AT THIS TIME:

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/

NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. https://youngminds.org.uk

ICON: Babies cry: You can cope. http://iconcope.org/

SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19

IRISi interventions: irisi.org/iris/find-your-local-iris-site/

click HERE for coronavirus fact sheet for children

click HERE for coronavirus information for pregnant ladies or new parents

click HERE for information about how to look after your mental health and wellbeing at this difficult time

click HERE for Learning Disability England resources


BOOKING APPOINTMENTS:

PATIENT ACCESS ON-LINE (>16 yrs):

Register with photo ID at reception for direct booking with a GP (phone consultations), nurses (face to face & phone consultations) & health care assistant (face to face)

Please note that calls from the surgery will appear as an unrecognised number.

If you have any difficulties communicating on the phone please let us know and we will arrange a face to face appointment instead.

Patient Access also enables you to view your medical records, including immunisations, test results and order repeat medications which can be sent direct to any chemist.

VIDEO CONSULTATIONS:

Download 'LIVI Consult GP app' to book directly with a GP

weekdays: 8am - 8pm

weekends: 9am-12pm

Video GP app

EXTENDED ACCESS weekend & evenings:

Ask reception… click here for more info

PHYSIO APPOINTMENTS:

Ask reception to directly book...

PHONE RECEPTION:

Reception will book directly into appointments - phone and face to face with the most appropriate member of the clinical team

Extended Access

OTHER HEALTH RESOURCES:

NHS

111 on-line

 

Please feel free to CONTACT US BY E-MAIL...

GENERAL (non-clinical) enquiries:

email us

nwsccg.officesunnymeedsurgery@nhs.net

This e-mail is checked 8am-3pm week days only 

PRESCRIPTION  enquiries:

email us - medication queries

nwsccg.prescriptionsunnymeedsurgery@nhs.net

If already registered for EMIS access on-line services repeat requests can be made using:

EMIS ACCESS ON-LINE SERVICES 



Please click HERE to find out more about GDPR- DATA PROTECTION LEGISLATION


RAISING CONCERNS with the team:

If you feel the need to discuss any concerns please ask to speak to Duty Manager Susan Zand who is available from 0800 - 1530hr at Sunny Meed site.

Formal complaints can be directed to the Practice Manager Filippa Dilena in line with our complaints procedure. 


HELP US UPDATE YOUR RECORDS:

  • Next of Kin or EMERGENCY CONTACT - please complete this FORM
  • CHANGE OF ADDRESS or contact details - please complete this FORM
  • If you would be happy for us to discuss your health if it were required with a NOMINATED PERSON please complete this FORM

 Please e-mail back or return completed forms to reception


Have you ever served in our Armed Forces?

click the image below to learn more about the ARMED FORCES COVENANT...…

Armed Forces Covenant

…. let us know if you have EVER served in the armed forces

Find more information under 'Armed Forces Personnel and Veterans - Information & Support' 

PHYSICAL, PRACTICAL, EMOTIONAL and FINANCIAL advice

Our signed Armed forces Covenant can be viewed by clicking here

Employer Recognition Scheme


DVLA Medicals

WE OFFER DRIVER MEDICALS throughout the week - please email the surgery to enquire about booking your appointment

nwsccg.officesunnymeedsurgery@nhs.net


In North West Surrey, Public Health Statistics show that the mortality rate from suicide is higher than the England average and we want to change this for a better life for our citizens. Please spend one minute to view Sarah’s Story to feel the impact of ‘Small talk saves lives!’Small talk - save lives

click here if you would like to find out more about 'listening tips' or click below....

Zero Suicide Alliance training


Antibiotic Awareness Information

click the image to find out more how you too could:

improve ANTIBIOTIC AWARENESS

reduce ANTIBIOTIC RESISTANCE


If you require any ASSISTANCE WITH COMMUNICATION please inform the surgery

click the image to find out more about the Accessible Information Standard...

Accessible Information Standard

 

All staff endeavour to provide you with the very best care possible and recognise CQC priorities as being: 

safe, effective, caring, responsive and well led

our most recent CQC report can be viewed by clicking on the image...


ON-LINE REVIEWS:

If you would like to leave an on-line review of our service please click the icons below:

NHS ChoicesI want great care reviewGoogle review

PATIENT UPDATES AND INFORMATION:

LATEST NEWSLETTER

Please drop us an email if you would like the latest newsletter to be emailed directly to you.

Copies of previous newsletters can be found under 'latest news'

Patient information events 2020:

(currently cancelled - dates to be announced)

Friday 14th February: Mental Health update

Friday 28th February: Navigating the NHS and 'meet the team'

Friday 6th March: Abdominal  Aneurysm Screening

Friday 24th April: Wellbeing Practitioner   

Friday 22nd May: Stop  Smoking

Patient information events are held 1-2pm in Sunny Meed Meeting room - all patients and staff are warmly welcomed


Statement of purpose 2019-20


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided and we encourage an active patient participation group to enable us to continue to meet the changing needs of the population and specific groups that we serve.

Complete the Patient Participation Group Sign-up Form Onlineget involved

This partnership philosophy includes close working relationships with colleagues in the wider medical and social care network. 


Image result for surrey heartlands ccg icon

We are members of the SURREY HEARTLANDS CCG. Their website provides updates on health campaigns and services available locally. 

We are also part of the NICS Federation of GPs locally.

GET INVOLVED IN THE 'BIG PICTURE' or click HERE to find out more about public engagement events and help shape the future of healthcare locally! #BigPictureNWS


Hello My Name IS

....supported by the team at Sunny Meed

Read more about this inspiring story by clicking the image or Dr Kate Granger's Story


'HANDS ONLY' CPR - what everyone should know....

 

you too could save a life....


 

(Site updated 27/05/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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