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Bereavement support and counselling


Citizen Advice Bureau - What to do after a death

If Death Occurs At Home

1. Telephone the doctor who will visit to confirm that death has taken place (if 'out of hours' call 111)

2. Contact a funeral director.

3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery) although a Coroner may need to be involved in determining cause of death in some circumstances.

4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.

5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

1. Contact a funeral director to inform him his services are required.

2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required

SPECIALIST SUPPORT AVAILABLE free and confidential...


Cruse is here to support you after the death of someone close. Find out how get help for yourself or for a child by reading our articles, or contacting us for telephone, email, or face-to-face services.

We offer free confidential support for adults and children.

Find out about LOCAL SERVICES

National Helpline: 0808 808 1677

Local Contact: 01932 571177 (Surrey North Area)


Hope Again - Cruse

Hope Again is Cruse Bereavement Care's website for young people.

Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies.

National Helpline: 0808 808 1677

Macmillan Support

You may experience a range of emotional and physical symptoms after your relative or friend has died.

Need to talk?

Call 0808 808 0000 (Monday to Friday, 9am-8pm)


The Compassionate FriendsTCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – we are here to help.

Sands UK charity providing support for bereaved parents and their families.

Image result for sands charity


Click HERE for the full resource pack produced by Surrey and Borders NHS Partnership

Survivors of SuicideThe purpose of the Survivors Of Suicide web site is to help those who have lost a loved one to suicide resolve their grief and pain in their own personal way.

Facing the Future - support group developed by Samaritans and Cruse to help support people bereaved by suicide Tel: 0208 939 9560

Other support specifically available to Children and Young People:

Child Bereavement UKChildhood Bereavement Network
JigsawWinston's Wish

The clinical team at the surgery is happy to offer any support and advice that you may require in times of bereavement - please don't hesitate to contact us...

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website